Ramagems FAQs
1. What types of gemstones do you offer?
We feature a wide variety of gemstones including diamonds, sapphires, emeralds, rubies, amethysts, and many more, all carefully selected for their quality and beauty.
2. Are your gemstones ethically sourced?
Yes! We are committed to ethical sourcing and work only with suppliers who follow responsible mining and labor practices.
3. How do I know my jewelry will fit?
We provide detailed sizing guides on our product pages. If you’re unsure, our customer service team is happy to help you find the perfect fit.
4. Can I customize or personalize my jewelry?
Absolutely! We offer custom engraving and bespoke design options. Contact us for details and pricing.
5. How long does shipping take?
Orders typically ship within 1-3 business days. Standard shipping takes 5-7 business days, and expedited options are available.
6. Do you ship internationally?
Yes, we ship worldwide. Shipping times and costs vary by destination. Customs fees may apply for international orders.
7. What is your return policy?
We accept returns within 14 days of delivery for unworn, undamaged items in original packaging. Custom pieces are non-returnable unless defective.
8. How can I track my order?
Once your order ships, we will send you a tracking number via email to follow your package’s journey.
9. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available at checkout.
10. How can I contact customer service?
You can reach us at ramagems0@gmail.com or through our website’s contact form. We’re here to help!